Changes performed after Change End Date in CHG record

Blue
Tera Contributor

If a technical team implements a change after the scheduled end date in the CHG record how do you flag the change, is it failed or un-authorized or if it is implemented successfully do you not track that it was implemented after the scheduled window for the change?

 

 

3 REPLIES 3

BrianNuernberg
Tera Contributor

Did they start the change outside the window as well?  Is so, unauthorized.  If it exceeded the change window, would likely consider it unsuccessful. 

We believe they started it outside of the CHG window they submitted approval for.

I would mark that as unauthorized in that case.