Employee Center Taxonomy Governance
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09-23-2024 01:36 PM
We just finished implementing Employee Center (standard) and need to stand up a lightweight governance process to manage modifications to our taxonomy and connected content going forward. Does anyone have an example of something like that or best practices to share?
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Employee Center
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Governance
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Taxonomy
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10-07-2024 03:27 AM
I also need the same - as well as guidance whether taxonomy changes should be done in lower environments and migrated or just addressed in prod
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10-15-2024 08:24 AM
We decided to use a simple two-tier centralized governance model for now. This may be modified later as we mature or if we move to EC Pro. 1st tier is a small group of content product owners from knowledge, incident, and request process areas. 2nd tier is platform owners (leaders). Decisions are made at tier 1 and vetted at tier 2. Members of the tier 1 group will be using standard pre-approved changes to make updates in prod. The updates will first be done in QA (part of our change process) and then be re-created in Prod.
