Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Is anyone using Technology Business Management (TBM) taxonomy to map IT and Business services? Additionally has anyone mapped Epic to the TBM taxonomy?

mahoneyjeri
Tera Contributor

‎11-04-2019 03:37 PM

Anyone integrating ServiceNow with Apptio and using Technology Business Management (TBM) aligned to the new Common Service Data Model (CSDM)? We are new to ServiceNow and want to create our services with this alignment and are looking to network with any health systems that have already done this or are in process of doing so.

  • 4,217 Views
6 REPLIES 6

Carter1
Giga Guru
In response to Alan Prochaska

‎05-12-2025 07:55 AM

Thanks for sharing some specifics, it's always helpful to hear how others are doing it. Are you guys currently doing anything in terms of showback/chargeback on the consumption side of your apps and services?

0 Helpfuls

MariëlleK
Giga Contributor

Wednesday

Hi Mahoneyjeri,
I saw your post about using the TBM taxonomy to map IT and Business services and integrating ServiceNow with Apptio aligned to CSDM. Were you able to connect with any health systems or find a good approach for mapping Epic to TBM?
Best regards,
Marielle

0 Helpfuls