Sarah Struble
ServiceNow Employee
ServiceNow Employee

Let's put technology to work during the COVID-19 pandemic with apps and resources to accelerate your crisis response.

As part of this effort, we've announced four new community apps to help our customers, including government agencies and enterprises, manage complex emergency response workflows. These apps are now available at servicenow.com/crisisresponse for customers to access free of charge through September 30, 2020.

“In this battle to flatten the COVID-19 curve, none of us is as smart as all of us,” said Bill McDermott, president and CEO of ServiceNow. “These ServiceNow applications will enable emergency outreach, self-reporting and exposure management, which are precisely what organizations need to do right now to help people get through this crisis.”  

“We are particularly proud to partner with Washington State’s Department of Health to make an emergency operations app, which they developed on the Now Platform, available to all government agencies fighting this pandemic. This is all about sharing best practices, which is why we’ll do everything we can to get the Washington State app in use everywhere,” McDermott continued. 

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Hear more from Bill

 

Emergency response management apps

These community apps and resources can help companies, employees, and government agencies manage the unique challenges presented by the COVID-19 pandemic.

find_real_file.pngEmergency Response Operations: Optimize staff and resources to support emergency response for public agencies and other organizations. 
find_real_file.pngEmergency Outreach: Distribute information and confirm employee safety and location through email or a mobile app.
find_real_file.pngEmergency Self Report: Enable employees to report illnesses and readiness to return, and initiate workflows to help managers respond.
find_real_file.pngEmergency Exposure Management: Identify and manage exposure risk when an employee is diagnosed with an illness.

 View demos and get the apps

 

Learn more

Explore our COVID-19 Resources, which include best practices, app documentation, and FAQs. 

 

 

1 Comment
Sarah Struble
ServiceNow Employee
ServiceNow Employee

ServiceNow is hosting two webinars on resources for managing COVID-19:

Part One: Emergency Response Solutions for COVID-19

Date: Tuesday, March 24, 2020

Time: 11:00am - 12:00pm PT | 2:00pm - 3:00pm ET

An in-depth demo will cover our 3 no-charge emergency response management apps and how they can assist with employee morale, safety, and management during this difficult time.

Part Two: Continuity in a time of caution - risk, people, and process management

Date: Wednesday, March 25, 2020

Time: 10:00am - 11:00am PT | 1:00pm - 2:00pm ET

We’ll look at how emergency response goes beyond employee communications. We’ll discuss the Washington State Department of Health app, built to digitize resource and logistics management, as well as the bigger challenges of crisis and business continuity management.