Looking for software recommendations for de-identifying PHI in servicenow instance

[lindawong]

Hi

We are planning to go live with our ServiceNow instance in a couple months and we are a healthcare entity.

I am hoping other organizations can recommend software they use to wipe PHI out of their ServiceNow instance.

Thanks

Linda Wong

San Francisco Dept of Public Health

linda.l.wong@sfdph.org

[amyfrye]

Hi Rob,

Feel free to email me at Amy.Frye@uvmhealth.org and we can schedule a time to meet to discuss the scripts/solution that we created. Thank you!

[purna_jandyala]

We are also looking into DLP software like NetSkope to do the similar job at this time. FYI

[lindawong]

Hi 

Have you implemented NetSkope?

Can I ask you a few questions offline?

Thanks

Linda

[jfrancione]

Amy,

We are also interested in taking a look at what you have developed.  If you could email me at james.francione@phci.org, it would be appreciated.  As we prepare for Madrid and leveraging the Mobile app enhancements, this is a greater concern for us. 

thank you

Jim

[matt_reinfeldt]

There is also a new 'Data Privacy' feature being delivered as a component of the ServiceNow Vault, available in Tokyo.  If you review the docs, you'll see it call out PII, but PHI could be a data classification breakdown as well.  Common use cases you might encounter is wanting to remove specific data values when cloning down to sub-prod environments, removing patient/user data upon request, etc.  It is not a preventative measure, however it does allow for clean data removal processes.