I came across this article on 'Modern Healthcare' titled CEO Power Panel: Health systems find consumerism drives innovation and I thought it was worth sharing as many healthcare systems are redefining the patient experience into a consumer experience. The article touches on AI, innovation efforts from inside and outside health system that are causing a pivot in the care delivery model.
According to the article, 82.9% of the respondents believed healthcare innovation was speeding up. (source: Modern Healthcare research)
To help connect the innovation trend on the Servicenow platform please check out this presentation on SAFe, Agile and Projects in Servicenow. Could help start understanding what is possible on your teams.
