HR Service Delivery - Paris Release Highlights Video

[michaelj_sherid]

As the Employee Workflows portfolio evolves and expands at ServiceNow, we remain committed to investing in the breadth and depth of our market-leading HR Service Delivery capabilities to help our customers deliver the right digital employee experience from anywhere. Here are some top feature highlights for HR Service Delivery in the Paris release followed by a video to walk through the features:

Paris Feature
Agent Workspace	Improve productivity and get work done faster Provide HR Agents and teams with a single pane to track cases, track SLAs and assist agents in case resolution with a HR Playbook.
Employee Relations	Help employees navigate challenging issues Provide a secure and standardized way for employees to submit cases and for HR to ensure that the right people are assigned to manage the case through resolution
Campaign Builder	Proactively engage and inform your employees Deliver an enhanced authoring experience for business users to create campaigns with a drag-and-drop user interface (UI).
Document Templates: Advanced Forms	Digitize your paper-based processes Streamline your HR workflows by enabling employees to complete, review and approve forms.
Onboarding enhancements	Break down silos and deliver services with speed Rescind enabled HR Teams to be more agile and improve productivity To-do/HR Task Translations
Alumni Service Center	Provide a central hub for former employees to stay connected Deliver targeted communications to former employees through forums and campaigns Continue to provide services to furloughed, laid off and former employees.