HR Materials from Knowledge17 Available to Download Now

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Knowledge17 included more content than ever before focused on HR, including 18 HR breakout sessions, 5 hands-on lab learning sessions, 4 lunchtime table talks, and 2 HR industry thought-leader speakers.

If you attended Knowledge17 but weren't able to attend all of these great sessions, you can either browse the On Demand Library for all K17 sessions, or simply click on one of the links below to take you right to the presentation for the session you missed.

Note that ONLY registered K17 attendees will have access to the links below.   For any access issues, please reach out to community@servicenow.com directly.

Tuesday, May 9:

• HR from Now to Next: Rethinking the Future of the Employee Service Experience
• Consumerizing the Employee Service Experience: The CHRISTUS Health HR Transformation Journey
• Transforming HR Service Delivery — Q&A with INPEX
• HR Keynote: ServiceNow for HR — Make it Easier for Employees to be Employees
• What's New: Modern Employee Onboarding with ServiceNow
• Standardizing Global HR Service Requests using HR Case Management at CH2M
• LAB:   HR Overview: Configuring Your Instance to Support HR
• Automating the Employee Onboarding Service Experience at Overstock.com

Wednesday, May 10

• Building a Better Move Process with Facilities Service Management
• LAB:   Enterprise Onboarding: Benefits and how to Configure our new Enterprise Onboarding Solution t...
• LAB:   Facilities: Optimize Work Management
• Modernizing Employee Service Delivery with Consumerized Experiences
• Building a Sustainable HR Shared Services Program at Campbell's
• Scaling HR: Shifting from Transactional to a Single Point of Engagement for HR Service Requests
• Centralizing Employee Relations in order to Streamline HR Service Delivery at Sally Beauty
• LAB:   Facilities: Optimize Space Utilization
• LAB:   Maximizing the Employee Experience with HRSM and becoming the System of Engagement
• Unifying HR Service Delivery Across the Enterprise at Albertsons Companies
• Connecting the Dots from HR to IT, and other Departments with ServiceNow
• Panel: What You Need to Know for Establishing a Best-in-Class HR Shared Service Center
• What it Takes to Build a Global HR Service Portal — Q&A with AkzoNobel
• Delivering a Consistent and Streamlined Employee Service Experience at Whirlpool
• LAB:   HR Overview: Configuring your Instance to Support HR
• Improving Employee Engagement, Productivity and Business Efficiency through HR Metrics and KPI's
• Enabling Facilities Service and Move Management on your ServiceNow Platform

Thursday, May 11

• LAB:   Enterprise Onboarding: Benefits and how to Configure our new Enterprise Onboarding Solution t...
• New HRSM Feature Deep Dive and Product Roadmap
• Building a Best-in-Class HR Service Portal in a Global Digital World
• Driving HR Operations and Employee Relations efficiency at Discover Financial Services
• LAB:   Facilities: Optimize Space Utilization
• LAB:   Maximizing the Employee Experience with HRSM and becoming the System of Engagement
• Empowering your Transformation Journey with Implementation Best Practices for HR Service Delivery