HR Materials from Knowledge18 Available to Download Now

[juliegardiner]

Knowledge18 included more content than ever before focused on HR, including the HR Keynote, 30+HR breakout sessions, hands-on lab learning sessions, and 2 HR industry thought-leader sessions.

If you attended Knowledge18 but weren’t able to attend all of these great sessions, you can browse the On Demand Library to download PDF versions of all the presentations:

https://community.servicenow.com/community/on-demand-library

NOTE: You must login with your K18 credentials to access content; content is available only for those who bought a Full Conference pass.

Below is a full list of the K18 HR sessions. Once logged in, click on the link to access the presentation for the session you missed.

Tuesday, May 8:

• HR Keynote: How to Make Employee Experience Your Competitive Advantage
• Designing a Best-In-Class Global Employee Service Center at Medtronic
• Transforming the Employee Service Experience to Meet The Needs of Today's Connected Workforce at Hit...
• Improving HR Efficiency by Building a Sustainable Culture of Knowledge at Levi Strauss & Co
• Transforming the HR Service Delivery Model at EY: From 'Getting the House in Order' to Enhancing the...
• The Employee Service Center as the Enterprise Portal (LAB)
• The Power of the ServiceNow HR Community: Connect with Experts to Understand Adoption Trends and Gai...
• Panel: What You Need to Know - Migrating From ServiceNow's Non-Scoped HR App to the Scoped HR App
• How We Transformed and Modernized Our New Hire Onboarding Experience Using to The Enterprise Onboard...
• Transforming Your Underlying HR Technology Infrastructure for Global HR Service Delivery at Dell Tec...
• LAB: Leveraging the Enterprise Onboarding and Transitions Solution For Cross Departmental Process
• Going Beyond Monitoring Performance to Anticipating HR Service Delivery Trends At Campbell's
• Panel: Re-Designing the Traditional HR Portal Experience into a One-Stop Shop Service Center for All...
• How HR and IT Collaboratively Answered the Call for a Better Federal Employee Experience at USAID
• Delivering HR to Government at Top Speed

Wednesday, May 9:

• Time is Now - To Embrace the New HR Mindset While Building a Better Workforce Experience
• LAB: Leveraging the Enterprise Onboarding and Transitions Solution for Cross Departmental Process
• Managing HR Cases, Colleague Complaints, Wrongful Conduct Allegations, and Transforming the Way HR W...
• Driving Greater HR Efficiencies with ServiceNow and a HR Shared Services Model at Parker Drilling
• Standardizing HR Services and Increasing Efficiency with a New Employee Experience
• Going Beyond HR to Connect Cross Departmental Processes and Fill the Employee Service Gaps
• Building the Workplace of the Future by Putting Employees First at Magellan Health
• How ServiceNow Is Putting People at the Heart of All We Do at Canterbury District Health Board
• Delivering World-Class HR Service Delivery and Transforming the Way We Work at General Mills
• Panel: Top HR &IT Thought-leaders Discuss the Future of Work

Thursday, May 10:

• Panel: Why HR Shared Services is Critical to Driving a Customer-Centric Employee Experience
• Modernizing the Digital Employee Experience for an On The Go Workforce at United Airlines
• Revving the Engines of Global HR Service Delivery at Nissan
• From Implementation and Beyond: Whirlpool's ServiceNow Journey to Create a Better Employee Experienc...
• LAB: How to Leverage 'Out Of The Box' HRSD Features/Functionality to Accelerate Your Implementation
• Transforming the HR Service Experience at HD Supply
• Mastering A Mutualized IT/HR Employee Service Center Experience at Schneider Electric
• Panel: Modernizing Healthcare by Reviving the Employee Service Experience
• How We Are Digitizing the Workplace Experience and Changing the Way Our Employees Work at Enel
• HR Metrics & KPIs That Matter: Best Practices for Monitoring Employee Engagement, Productivity, and ...