About “Audience” field in the Life Cycle Event activity set.

[Takumi Ando]

Regarding the “Audience” of the activity set in the life cycle event, I assume that the activity set is triggered when the condition is met.

When is this “Audience” evaluated?
If it is evaluated periodically, I would like to know where that process is done.

[Ravi Chandra_K]

Hello @Takumi Ando 

The Audience field is like User Criteria in Life cycle events. 

If the Audience field is set to Indian employees, then it only executes for Indian employees.

There can be many region/criteria specific tasks. We can use Audience to set the criteria.

Plese Mark this answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra 

[abirakundu23]

HI @Takumi Ando ,

'Audience' is kind of criteria /condition in Life cycle events.

'Activity' or 'Activity set' will be executed based on the 'Audience'.

Please check doc : 

Configure a lifecycle event activity (servicenow.com)

Configure an audience record (servicenow.com)

Please mark helpful & accept answer if it's worthy for you.