About the widget "Standard Ticket Header" on the hrm_ticket page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-20-2024 09:38 PM
After creating a Lifecycle Event Case, when I open the record, I see a page like the one in the image.
Where do the "New Hire", "HR Specialist", etc. shown at the top of the widget come from?
Also, if I want to display the contents of other fields here, I would like to know how to set it up.
(For example, the payroll manager of the business unit to which the user belongs.)

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-20-2024 11:27 PM
Hi @Takumi Ando ,
Please navigate to Standard ticket> Standard ticket configuration
Look for table "sn_hr_le_case "
Open the record
and scroll down for Tab configurations:
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-21-2024 03:54 AM
Hi
Navigate to HR Administration -> HR Case Header Configuration
Update the Person Row Tab