About the widget "Standard Ticket Header" on the hrm_ticket page

Takumi Ando
Tera Contributor

After creating a Lifecycle Event Case, when I open the record, I see a page like the one in the image.

 

Where do the "New Hire", "HR Specialist", etc. shown at the top of the widget come from?
Also, if I want to display the contents of other fields here, I would like to know how to set it up.
(For example, the payroll manager of the business unit to which the user belongs.)

2 REPLIES 2

Community Alums
Not applicable

Hi @Takumi Ando ,

Please navigate to Standard ticket> Standard ticket configuration

Look for table "sn_hr_le_case "

SandeepDutta_0-1711002382150.png

Open the record

and scroll down for Tab configurations:

SandeepDutta_1-1711002434142.png

 

 

Shruti
Mega Sage
Mega Sage

Hi 

Navigate to HR Administration -> HR Case Header Configuration

Shruti_0-1711018413928.png

 

Update the Person Row Tab

Shruti_1-1711018454177.png