Hi everyone , I have This below email script to navigate the Tasks to the Service portal when clicked on email notification. For The Agents who work from the Workspace wants that link to navigate to workspace. I wrote this script to navigate to HRM t...
Hello All, I am working on below notification: Name: HR Case changed Table: sn_hr_core_case Who will receive : Send to event creator, Event parm 2 contains recipient I looked for its triggered condition which is on "sn_hr_core_case.changed" eve...
Hi Friends, Did anyone have HRSD PDF/Documents which explain the process of HRSD? Is yes can you please share it across. Thanks, Priyanka R
We have a requirement to add a image below one of the variable in the record producer. Is it possible? As shown in above screenshot, we need to add one logo in between the variable1 and variable2. Please suggest anything on this.
Hi, I am trying to write an email script to to takes the users to the HR task in the HR portal. The examples like below will take the user to the main HR case in portal instead of a HR task: https://community.servicenow.com/community?id=community_que...
I have requirement to disable a choice while transferring a case. Is there any easy way for that?
HI, Issue is happening after enabling MFA. Before Enabling MFA, the landing page after successful login is home page.(instance/esc/) But After enabling the MFA,the landing page after successful login is landing page(instance/esc/id=landing) Can you p...
Hi, @Ankur Bawiskar I want to add a functionality where approvers can approve any HR case directly on HR case in Agent workspace.I have made the Workspace Form Button to "True" and in Workspace Client Script, I'm calling a client callable script inc...
Hi All, I have created a custom table and created a record producer on this table. I wanted to show all record producers variable on custom table as we have on ritm form. So I followed this solution: https://docs.servicenow.com/bundle/paris-serviceno...
Hi, Please can anyone suggest how to fix the error: "Server JavaScript error Cannot read property "sys_class_name" from undefined Line number 679 Script source code logged to browser console Failing widget: 'HRJ Task Submit Order Guide' " in Service ...
Anyone can reply me. Thank you.
Hello All, I have script include and flow with custom flow action and they are OOB. But while triggering it facing issue as Error: ErrorMethodName: changeStartDate ## Empty JSON string Source: Process Automation.sys_idFlowAction lineNumber: 2 (sys_s...
Hello all , I have submitted the HR Case from portal by filling up a form. There are many variables which are dependent on each other. Based on my selection , I have submitted the case.Usually , the behaviour of the system is to capture all the detai...
Hi ,We have couple of questions related to HR Case ClosureIn the current HRSD , we see when Parent ticket state is changed to closed complete or closed incomplete , behavior appears to be same where a) Chile Cases state is changing to Cancelledb) Par...
We are moving to Agent Workspace (in Rome) ahead of our planned upgrade to San Diego and I'm configuring the form views for all our HR services. We currently have all these configured in UI 16, but these aren't available as workspace views. Is there ...
