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‎02-02-2023 07:38 AM
I installed the Employee Profile app from the ServiceNow Store. Once active, the new page shows in EC Pro, However, it does not show in any of the other portals, cloned from EC. How can I see the new profile page from a different portal?
https://store.servicenow.com/sn_appstore_store.do#!/store/application/1e95bac2738f001001b566b90ff6a7...
Solved! Go to Solution.

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‎02-24-2023 05:18 AM
Solved.
To achieve this, I needed to create page route maps for the new portals. In /esc, the user is redirected to 'employee_profile' page because of a specific page route map.
To resolve, a similar page route needs to be created for other portals.
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‎02-02-2023 08:45 PM
Hi @Lorenzo8 ,
It is expected Behaviour !!
The compatibilty is with Employee Center not with other portals, see below :

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‎02-03-2023 01:20 AM
Hi Sandeep, your answer is not helpful. I would expect this to work on any Employee Center. Does this mean that ServiceNow forces clients to customise the out of the box portal to use this plugin?

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‎02-24-2023 05:18 AM
Solved.
To achieve this, I needed to create page route maps for the new portals. In /esc, the user is redirected to 'employee_profile' page because of a specific page route map.
To resolve, a similar page route needs to be created for other portals.