Activity sets are not triggered for Inactive users

[SushmaPinni]

When creating a HR case for inactive user activity sets are not triggered though there is no condition specified in the activity set nor in the audience regarding active state of subject person.
Where is this configured?
as per our requirement we want to include inactive users as well for whom the activity sets should get created.

[sandeepdutt]

Hi @SushmaPinni ,

If the user is "Inactive" why do you want to trigger HR case?

[Rob Sestito]

Hello @SushmaPinni -

I am with @sandeepdutt on this one.

What is the use case for needing to include inactive users in a Lifecycle Event Activity? What is the specific business requirement, and what would an inactive user need to receive or have completed as part of the Lifecycle Event Activity?

I’m curious what the expected outcome is for an inactive user, since that may help clarify why the activity sets need to be generated for them.

Cheers,

-Rob