Add a custom field to the "Accept Resolution" TO-DO page in Employee Center

[shalurajeev]

Hello! I'm trying to add a custom field to the "Accept Resolution" TO-DO page in ESC. See screenshot to see the page.

How do I edit this page to add the new custom field? Which table should I add the new field to? Requirement is to prompt user to select a reason for "Not Accepting" the resolution if they click the No button in this page . I'm not sure where the Accept/Reject input is stored except that the State changes to Closed Complete if accepted or it reverts to Work In Progress on Rejection.

[Ankur Bawiskar]

@shalurajeev 

It's a UI page which is opened on click of that button

So you will have to add new field on that UI page

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Runjay Patel]

Hi @shalurajeev ,

Check below article, it has the step to configure To-Do task in portal.

https://www.servicenow.com/community/employee-center-forum/how-to-edit-to-dos-task-page-in-esc-porta...

https://www.servicenow.com/community/developer-forum/esc-portal-change-to-do-list-fields/m-p/2489815

https://www.servicenow.com/community/employee-center-forum/tabs-in-employee-profile-details-widget/m...

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