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Add services to child tasks

Vaishali 11
Tera Guru

Hi,

Is it possible to add  hr service field on the hr child task of an hr case? If yes, how it can be done and can we populate the hr service same as the parent hr case to the hr task?

 

Thanks in advance!!

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Vaishali 11 

if hr service field is not on HR task then why to create a fresh?

if it's already there then you can use before insert BR and set it with the HR Service From parent HR case.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar It is needed for reporting purpose

Brad Warman
Giga Sage

Hi @Vaishali 11. Child tables inherit fields from the parent table they are extended from. You should be able to use the form designer/builder to add the field from the parent table. 

Hi @Brad Warman ,

I tried this way, but it's not working.