After Case Acceptance it should Route directly to the survey page in Portal

uddesh_bagade
Tera Contributor

I have requirement in that After Case Acceptance from my tasks in portal it should redirect to that survey page of that particular case. Currently after case acceptance survey is showing in my requests in portal and I want to open that survey just after case acceptance on that same page in portal.

So, anyone have any idea what should I need to do to achieve this functionality in portal?

1 REPLY 1

AJ63
Tera Expert

Hi @uddesh_bagade 

 

you can use redirect in client side upon case acceptance.

 

Thanks!--AJ