HRSD Micro Certifications Information?
Anyone can reply me. Thank you.
Forum Posts
How to call script include in flow action.
Hello All, I have script include and flow with custom flow action and they are OOB. But while triggering it facing issue as Error: ErrorMethodName: changeStartDate ## Empty JSON string Source: Process Automation.sys_idFlowAction lineNumber: 2 (sys_s...
Description of the HR Case Showing the variables which are not filled in the form
Hello all , I have submitted the HR Case from portal by filling up a form. There are many variables which are dependent on each other. Based on my selection , I have submitted the case.Usually , the behaviour of the system is to capture all the detai...
Resolved! Copy form layout/view to Workspace?
We are moving to Agent Workspace (in Rome) ahead of our planned upgrade to San Diego and I'm configuring the form views for all our HR services. We currently have all these configured in UI 16, but these aren't available as workspace views. Is there ...
Resolved! getByFormat is not working as expected!?
the expected output is 2005-01-31 but I'm getting 0036-06-27. how to resolve this?
creating database view for metric result aand hr case table
Hi all, I'm try9ing to create a database view for metric result table and hr case table. I couldnot able find a proper where clause. Which where clause I have to give please comment.
Resolved! Adding Content to topics automatically
When we add content from a KB category to a topic in employee center, and then later add a new article or catalog item, they do not appear until i rerun the button to add that category. How can we make this auto import??
Resolved! Cannot see HR Document Template in the list
Hi all, as "admin" I cannot see in "HR Document Templates" table records created by another users. What could be the reason? I have also HR Admin role and roles from Employee Document management. I checked ACLs, display BRs on the "HR Document Templ...
Resolved! HRSD license count : does user who visits HR Portal for the first time be part of this license usage count?
HRSD License usage is based on the count of active users in the HR profile table. so the OOTB functionality that HR Profiles getting created when user visits HR Portal for the first time be part of this license usage?
What is the benefits of topic categories & topic details in HRSD though portal and backend?
Hi, Anyone can reply my Question. Thanks & Regards, Sai.
Make Close Notes Mandatory when user click on Close Complete button on Agent Workspace and native view
Hi All, There is OOB UI Action called Close Complete on sn_hr_core_case table: https://demoinstance.service-now.com/sys_ui_action.do?sys_id=ba5370019f22120047a2d126c42e701d&sysparm_view=&sysparm_domain=null&sysparm_domain_scope=null I have made b...
How to open HR To-dos page with particular selected record
I want provide HR To-do Page with particular record selected with link .eg if i provide sys_id of task then that particular item should be selected .Currently first item is selected .
How to use assignement rule in custom table?
Whenever a user selects Category as ServiceNow and subcategory as Fundamentals, the Assignment group should be automatically set to custom group created in Assignment 1 and assigned to should be Group Manager else another other selection should clear...
Resolved! Make "<g:dialog_buttons_ok_cancel>" button to be clickable only once.
Hi All, I want to make "g:dialog_buttons_ok_cancel> to be clicked only once by the user as I want the script run only once per session. Below is my code for reference. HTML CODE: <g:dialog_buttons_ok_cancel ok_text="${gs.getMessage('Submit')}" ok_tit...
Change the color of the priority filed when it is changed to high priority
hi everyone, I'm trying to figure out how we can set the color code of a field like when the priority is changed to high. Is there a possible way to show the field in different color. My requirement is to set a color code for priority field to orang...
