Is there a prebuilt spoke to integrate Ceridian with ServiceNow?
I've seen Ceridian pop up on a few of our slides, but I can't find anything prebuilt to integrate the two. Global HCM software | Dayforce | Ceridian. Thanks for your assistance.
Forum Posts
Resolved! GlideAjax getXML returns null
Hi, We have a record producer's reference variable where you select a user from table [sn_hr_core_profile] (with 0 filter meaning ALL users, even inactive ones are listed). This record producer is in application/scope "Human Resources: Core". That us...
Resolved! I can only see the module HR administration
Hi All, Once I install the plugin com.sn_hr_core which HR SD delivery core, I can only see HR administration. The plugins below are shown installed but not visible in the menu Predictive Intelligence Workbench HRSD content : com.sn_piwb_hrsd_cont...
Service portal - To-dos Order - How can we change the order of todos that shows in my to-dos page service portal.
Hi all, I have request to re order the completed tasks in service portal. i am try via to-dos configuration but i am not able to do it . do any one have any suggestions how to reorder the to-dos on the portal side ?
How to create quick actions on Agent workspace to create case and incident AWS (now experinece)
Hi All,I would like to create a new quick action (table quickactions_action) on Agent workspace chat to create incident and case (/create_incidnet or /case).These are not available by default.
Hr assignment rule
Hi,I have created a hr service and in the hr service when we raise a query it is assignment to a group based on assignment rule. Now the problem is the task has to assign to the user who is having least no.of task compare with other members in group....
Resolved! Database Views table that links the HR task table and the Parent field
I'm trying to create a report that starts at the HR task table and shows information from the Parent field on the form (which links to the case). Can't dotwalk from the HR task through the Parent field to the fields on the Parent form, so I would hav...
Resolved! CSAT Reporting
Hello, Looking for some guidance on reporting, specifically reporting on CSAT. We have created a dashboard for our executive team which includes CSAT scores. We'd like to make some updates to the reports, but need assistance. 1. Is there a way to inc...
Ability to issue multiple fillable PDF Document Templates on single HR Case
Hi All, With the onboarding project we need the ability to kick off multiple Document Template per a lifecycle events. At this time, to utilize document templates you must select the Document Template (PDF Template/ Document Template) on the case ...
Resolved! How to import Excel and set values in "Multi-Row Variable Set"
We use a record producer to originate requests to the Workforce Admin table[sn_hr_core_case_workforce_admin] for employee transfers.I am using the Multi-Row Variable Set to enter multiple employee information in it, but I would like to register the i...
Resolved! How to enable HRSD COEs: Benefits, Compensation, Ethics, Investigation Cases etc?
Experts, I have gone through the documentation can someone tell me how to enable HRSD COEs: Benefits, Compensation, Ethics, Investigation Cases etc? If some additional plugins are required what are those to enable them. Thanks,MK
How to reopen resolved Hr cases i.e to change state from 'resolved' to 'work in progress'
I am trying to change reopen HR case by inbound action i.e to change state from 'resolved' to 'work in progress' I am able to change the state from suspended to 'work in progress' by using same inbound action For changeing the state from Resolved to ...
Automatic resumption of HR case from suspended to work in progress
when HR case is suspended for a specific date and when the date is coming because of the scheduled job its coming work in progress at the time mentioned in the scheduled job. because of that we are loosing SLA based on country. Instead of scheduled j...
Resolved! HR Case extend suspend time
If we have a case that was requested but not needed by a customer beyond the 15 business days (for example, a customer enters a request in November for a request to be run at year end), what would be the best practice so that the case doesn’t get can...
HR Case Creation Search - Employee Search is not working
Hi All, What could be the reason why a particular user is not found when creating a case while searching for users in the employee search page? Thanks,Krishna
