[Agent Workspace] Auto reload Related List when load page

Horakhty
Tera Contributor

‎03-18-2025 02:17 AM

I'm using Agent Workspace at Xanadu release, and I want to reload this page automatically instead of click on Refresh icon every time I navigate to this page. Any idea for this situation?

Horakhty_0-1742289409299.png

Thank you and best regards ❤️ 

0 Helpfuls
  • 304 Views
1 REPLY 1

Community Alums
Not applicable

‎03-25-2025 06:56 AM

Hi @Horakhty ,

  1. Enable the list refresh prompt system property.
    1. Enter sys_properties.list in the Workspace filter navigator.
    2. Search for glide.lists.live_list_enabled in the System Properties list search bar.
    3. Click the Value column field and change the value to true.
      Note: The live list system property is set to false by default.
    4. Select the checkmark icon (SandeepDutta_0-1742910989510.png

       

      ) to save the selection.
  2. (Optional) Change the maximum number of records that the list can contain with the list refresh prompt enabled.
    1. Enter sys_properties.list in the Workspace filter navigator.
    2. Click New.
    3. On the form, fill in the fields.
       
      System Property form
      Field Description
      Name Name for the system property. Enter glide.lists.live_list_threshold.
      Description Description that is displayed in the System Properties list.
      Choices Choices for your system property. Leave this field empty.
      Type Type of system property. Select Integer.
      Value Value for the integer. This value controls the maximum number of records that the list can contain while enabling the list refresh prompt. By default, the value is set to 500.
      Note: Although the value can be increased, be aware of the impact on your nodes.
      Ignore cache Option to ignore the cache.
      Private Option to keep the system property private.
      Read roles Roles that can read the system property.
      Write roles Roles that can write the system property.
      Application Application for the system property. Global applies the system property to all applications when the system property is set to true.
    4. Click Submit.

Learn More from here :https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/administer/workspace/ta...

 

0 Helpfuls