Hi Folks, I have read that the Lifecycle event in the basic subscription model cannot create tasks for other departments but HR. But it seems that it is possible to create a task for IT from the Lifecycle event. Did I get it right that I can crea...
About once or twice each month, we have a Workday data import hang (due to Workday maintenance). When this happens, the job tracker that shows the status of the running Workday import continues to stay active and appears to continue running. There ar...
Greetings! We are implementing the HRSD and wanted to know if there was a way that we might be able to deactivate an HR profile on the sn_hr_core_profile table for a user without deactivating the user on the sys_user table as well? We occasionally ha...
Hello, every new task will be created like the example in the picture. How can I translate the 'Short description' in the template, so that in the portal I can see the task with an english short description and a german short description. Thanks!
Hi- I have requirement where as part of lifecycle event for leave of absence manager need to create a plan which can have 5-6 different columns but they should be able to add multiple rows and edit any point of time lifecycle case is open. Appreciate...
Hello, Is there a way to create copy of an existing record? I have a scenario for this request One of the team complete task to a case and wants to create another case with same basic information so, they can assign it to another group. That way both...
I've had request to change the default font type and font size for emails when we use Compose Email from within an HR Case. The current setting is an 8pt size. We can change this per email, but we would like to change the default so we aren't havin...
Hi All, I would like to know if there is OOTB HR offboarding form and functionality in Orlando release. If not, how can I acheive it , How do I need to start the process of Offboarding ?
Hi Colleagues, here again a question regarding the integration between SN and SuccessFactors. Prelude: I was now able to establish a connection between my SN instancen and the corresponding SuccessFactors instance. It works that far, that the emp...
Hello , Sorry for my question - I am newbie here....Trying to understand Auto assignment of HR Case in my PDI. Enable Skills based assignment on "General Benefits Inquiry" HR service, added skills = HR Benefit 3 agents from HR Tier 1 group has "HR ...
I have a HR service portal. I have a widget with "quick links" , a list of shortcuts stored by the user. These links come from a sharepoint and the contents are stored into "u_quicklinks" table . The table has two fields, 1)date created 2) URL. I n...
Hello, Does anyone know if it is possible to assign a task, from within an HRSD case, to a group of people to review and answer, instead of just a single person? We have several use cases where it would make more sense to assign a task to a group, li...
Is there a way to make this particular HR Task type "required"? "Upload documents", it appears the task can be "closed complete" without the documents being uploaded.
I would like to use a multi row variable set to collect direct deposit information, allowing employees to split their deposit into multiple accounts. However, we would like to limit the number of accounts they can use. Is there a way to set a maxim...
We had previously been using the regular ServiceNow Service Portal (/sp) site, but are in the process of migrating to the new Employee Service Center (/esc) as part of HRSD. I was wondering if there was a way to route users who navigate to /sp to au...
