Agent Workspace for HR Case Management(Configurable Workspace)
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09-12-2023 02:22 AM
Hi All,
We are going to start with Configurable HR agent workspace . I need some inputs from you all . Whatever functionality we are using in Native view , all should be moved to configurable workspace .
1. What all we should take care of while moving from native view to configurable workspace .
2. What all Scripts either server or client which scripts do not work in agent workspace.
3. Do ACL's also works in agent workspace ?
4. How much efforts we should put to built all the functionality and how should we start on developing this.
which part to be configured first ?
5 . If I want to make any changes in chrome tool bar to modify as per our requirement , whether i can do it or not or I need to clone it and use it ?

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09-12-2023 05:44 AM