Bulk Case Creation

[christopherburn]

Does anyone have a solution for doing a bulk case upload beyond the OOTB bulk case creation? We are working with data from a third party vendor and would like to create a large amount cases with various case fields populated from a spreadsheet into a case for that individual employee.  So far, the bulk case creation is just looking like something to mass create a pretty generic case. 

Thank you!

[Coleton · Accepted solution]

I would start here with Transform Maps.

Essentially, Transform Maps allow you to map fields from the imported data, into a table on SN, defining which fields the data should be entered into per record.

[christopherburn]

Thank you very much!!

[Coleton]

Yeah of course. If my answer solves your initial question, be sure to mark it as the correct answer. Thanks!