What are the most effective strategies your organization has implemented to improve HR service delivery efficiency while maintaining a positive employee experience?
We started using the standard ticket page for HR a few months ago and have found that our watch list users can't see the case header information like "opened for", "assigned to" and watch list". Is there a way to update their view to add this informa...
How can I create a draft email in SNOW to autopopulate the fields.
what are the new features in HRSD 2026
What are the new features in HR Workspace 2026
Hey, Can i add assignment groups which I am NOT part of to show in a custom dashboard?
figure out a way to integrate learning portal with ServiceNow university. can we integrate with my PDI?
I have a requirement that a photo type variable is on HR task for onboarding and when candidate receive the task candidate can edit crop the photo and save there only and preview option should be there
Hi Community,I have a requirement in an HR Onboarding catalog item that contains around 250 variables. Displaying all of them on a single page affects the user experience.I want to split the form into multiple pages on the Service Portal, displaying ...
Hi Everyone,Is there any OOB method to perform sentiment analysis on chats from the "interaction" table? These are chats between NowAssist AI - Employee (or) HR Agent - Employee.There already exists a "sn_ai_sentiment" field on the table (likely from...
Hello One of the requirements that we have regarding the case creation on the Agent Workspace is the ability to pull up information from reference fields on loading of the form and ensuring that information is available. In this case, we want to sho...
Hi, I have been assigned with new PDI recently. I want to configure "Child HR Service" service activity, but i cannot see this option. I can see only Approval and Task. Thanks,Darshana Shetty
Hi Team - How to add this yellow highlighted in employee can any one please provide me the steps to add this Kindly provide me the steps . Thanks In Advance
Hello, I'm looking for a way to customize text visible on Employee Center feedback. I'd like to change the wording, both for buttons but also for standalone text. Does anyone know where can I achieve this?
Hi Experts,I have a question regarding Agent Chat.Is there an out-of-the-box way to display a message such as "All agents are currently offline" when the chat queue is outside its configured working hours?If this isn't supported out of the box, what ...
