business rule details

[adityahubli]

one business rule can called in another scope application just like script include ?

[Ashir Waheed]

Hi @adityahubli 

Please go through the details below, they will be able to help you have the better understanding of these functionalities.

• Script Includes:
  These can be explicitly set to be accessible from all application scopes (Accessible from: All application scopes). That’s why you can call them across scoped apps, provided the Client Callable.
• Business Rules:
  These are tied to a specific table and scope. You cannot directly call or execute a Business Rule from another scope the way you do with Script Includes. They’re meant to run automatically on database operations (insert, update, delete, query) or as "before/after" logic on records in that scope.

You can also lookup at the ServiceNow DOCS Business Rule

Regards,

Ashir Waheed

[M Iftikhar]

Hi @adityahubli ,

A Business Rule itself cannot be directly called from another scope like a Script Include. However, if you are updating or inserting a record (for example, on the Incident table) from another scope, and that record meets the conditions of the Business Rule, then the BR will still execute automatically.

So it’s less about “calling” the BR and more about the fact that its logic will fire whenever its conditions are satisfied, regardless of which scope initiated the update.

Also not frequent but you can fire a business rule via scheduled job as well check OOTB incident Auto close business rule (System Definition -> Business Rules -> incident autoclose)

Business Rules FAQ 

Thanks & Regards,  
Muhammad Iftikhar  
  
If my response helped, please mark it as the accepted solution so others can benefit as well. 

[adityahubli]

then what is exact difference between script include and business rule both can called or triggered in different scope application. 

[Nikhil Bajaj9]

Hi @adityahubli ,

Check my answer here and below as well - and you will find the difference between these 2. Business Rule - Not reusable, can't be caleld from other BR. Script include is reusable and can be called in any BR.