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‎07-06-2020 12:25 PM

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‎07-07-2020 01:59 PM
ServiceNow offers an HRSD Fundamentals course that I would recommend to anyone that will be using it as an HR Admin or system admin helping to configure it.
https://www.servicenow.com/services/training-and-certification/hr-administration.html

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‎07-07-2020 01:59 PM
ServiceNow offers an HRSD Fundamentals course that I would recommend to anyone that will be using it as an HR Admin or system admin helping to configure it.
https://www.servicenow.com/services/training-and-certification/hr-administration.html
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‎07-07-2020 02:11 PM
Correct - start with those courses and then get some hands-on experience!

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‎07-07-2020 02:03 PM
I've been looking at the on-demand training here:
https://nowlearning.service-now.com/

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‎07-07-2020 02:13 PM
Hi Jessica,
In addition to the Fundamentals training course, review the relevant product materials in the HR Community forums (Case & Knowledge, Employee Service Center, etc.) - there is a lot of information including videos, blogs and articles that are really helpful. Another method is to use the documentation site along with your personal developer instance to get hands-on experience.
And of course, post your questions here to get support when needed!