When a file is uploaded in a custom attachment field and the record producer is submitted, an HR case is created. However, the attachments are not visible in both the backend view and the frontend view of the HR case. A Record Producer is being usedT...
When tried to search the catalog item 'compensate support for talent acquisition' is not returned any values. where as when I checked for another catalog item it's worked also. Please help me on this?
Hello All, When user click on re-publish ui action to republish any article. I want below things to work.1. "valid to" to be extended based on Knowledge base validity when republished2. Pre-populate a text in description stating "the article is re-pu...
I'm currently having an issue with the Employee Form / Survey Designer. There seems to be a limitation where it cannot fetch data from another table, which prevents me from displaying the value on an Employee Form field. Based on the scenario shown ...
Dear ServiceNow community,I have investigated this issue for a while now but unable to find any data or information regarding this while I suspect that this is possible in ServiceNow.Does anyone have any further information regarding how to check in ...
Documents templates can be translated as per below https://docs.servicenow.com/bundle/rome-employee-service-management/page/product/human-resources/task/doc-lzt-fm.html I create multiple document templates and tried creating translations for them. Ho...
We already achieved restriction of attachments when gets attached via compose email for COE's sn_hr_core_case via email Client configuration when user attach an attachment via compose email. We added filter condition as Email.target table is not sn_h...
Hi,Is it possible to limit the submission of an intake form after it's been the first 10 days or 15 days of the month? If yes how it can be done?Thanks in advance!!
Hello,I would like to know if it is possible to create playbooks for standard HR service requests.The employee must enter their HR case in a playbook on the portal.And the agent must continue in the workspace, still in the playbook.I thought about Li...
I have a use case for HTML Template where a customer would like to hide the generate button until the Document Tasks are completed and shows up only after the Document has been signed. Does anyone have any ideas?
Hi All, I had a record producer named (EX) - Leave Management & Test user (knows both English & French)Scenario 1 - Step 1 - User (English language) login into portal and opens the record producer Leave Management.Step 2 - Form has two fields ...
Hi Community,Wondering if anyone has looked into the Gen AI capabilities specifically around HR and what resources you've found and can share, please.Whilst I've managed to review quite a lot of info including leveraging the learning Portal as a good...
All I want to do is open a new tab for a new Case record. When I click the button nothing happens and nothing shows up in the error log:
When creating a new HR case on an interaction, I'm trying to get the work notes from the interaction to copy over to the new HR Case that's associated. I'm trying to create a business rule but not having luck. Can anyone help?
Hi All, I am looking for other companies who have experience working with HRSD lifecycles and would be willing to share experiences. We have recently launched a global HRSD implementation and particularly for onboarding, crossboarding and offboarding...