Can you customize the order of articles listed in Featured Articles widget?
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08-31-2020 05:53 AM
Is there a way to customize the order the articles are listed in the Featured Articles widget on the ESC? Currently they appear to be listed in the order that I added them as featured articles in the Knowledge Base. I'd like to be able to rearrange them, but I do not see a way to do this. I expected to see an "order" field that is found in other ESC widgets to set the order of items but that does not appear to be available for featured articles.
Below is a screenshot of an example. If I wanted to make the "Health and wellness..." article first, how could I do that?
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Employee Service Center

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08-31-2020 08:46 AM
Use below solution to change order
Regards,
Sachin