Hi All,I’m encountering an issue where, when a customer replies to an Additional Comments notification email, the same reply is being logged twice on the hr case table.Has anyone faced a similar issue or know what might be causing this? Any help woul...
when we search with specific topic in hr portal the widgets boxes are getting cut off in top genius result card and as well in suggested results there is no proper layouts in the widgets borders also. Please suggest on this
Hi,As part of the migration to the Document Templates due to the deprecation of the HR Document Templates, we are working on migrating our existing integration with DocuSign to leverage the new Document Templatesframework. In our current setup, docum...
Hi Team,We have a requirement we need to make checklist ready only once case is closed in HR AGENT WORKSPACE. any one worked on the please let me know @Ankur Bawiskar any suggestion pleaseRegards,Siva Mani.
As an analyst, there is an edit button on the checklist when viewing. Can this be disabled so analysts cannot edit the checklist?we need to disable this edit option in checklist list Regards,Siva Mani.
Hi Need to add quick links to the HR Agent Workspace Landing page Created a Portal contentCreated schedule Content but UIB Workspace content location is not available Plugin installed : Employee center Pro (version- 33.0.4) Do I need to install any o...
When i select feedback choice and click on submit then the feedback is not submitting it is happening in QAT environment were same thing is working in DEV environment can you please help me on this issue.
As an analyst, there is an edit button on the checklist when viewing. Can this be disabled so analysts cannot edit the checklist?we need to disable this edit option in checklist list Regards,Siva Mani.
Is possible to only allow a specific number of excursion of sub-flow to be running at the same time? I have sub-flow that gets trigger about 100 times within secs, I want to process 10 instances of the sub-flow at time. Meaning once 10 completed, th...
Hi experts,How can we remove this undefined from NLU intents. TIA
Hi, Is there an option for an agent to book an appointment on behalf of someone from the HR Agent Workspace?I know this can be done from the portal when I enable appointment delegation in the Walk-up Location Queue. I want to set it up the same way i...
Hi All,In ServiceNow instance notification Bell icon indicates multiple notification updated by system and its showing notification count as well across platform.However, notification expand not available currently in system and not showing details a...
HI Community, I'm having an issue, email is received with an error "Unable to locate sn_hr_core_task sysid for inbound email processing" and target field is empty.Note : Email is sent by external mail idI checked other community post related to it......
