We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Change Approval UI Action Button

Harsha38
Tera Guru

How to achieve this. Please respond to this Question

@Ankur Bawiskar 

@hvrdhn88 

@asifnoor 

@Jaspal Singh 

@Community Alums 

 

Create UI Action
Name: Approval
Table: incident
 UI Action should do
Open Dialog
Dropdown to select approval state
Comment field

Dialog submit
change approval state to selected
add comment provided in dialog to work notes

3 REPLIES 3

Not applicable

Hi @Harsha38 ,

Can you share what have to you done so far?

 

i am new to UI action. Could you please guide me to achieve this. Thank you

hvrdhn88
Giga Patron

HI @Harsha38  Please have a look on below blog, it will help you . you can make changes in script based on your requirement. 

 

https://servicenowguru.com/system-ui/glidedialogwindow-advanced-popups-ui-pages/ 

 

Thanks,

Harsh