Trying to configure a lifecycle event activity sets and show them in timeline view on the portal.Having issues to display to subject person set to true. However, we would like the timeline to be visible for users assigned on the custom field u_it_con...
Hi All,Need some urgent help with below, Thanks in advance..Requirement: I have one record producer having diff variables, in those we have 2 single line text variables,when the user open the record producer form and user enter anything in the 1st ...
Is there functionality to allow User, who created HR Case to escalate the Case? Or escalation is available for HR Agents only?
Hi experts,there is a custom field called 'Mgr' on HR profile.whenever a manager is addedt, changed or removed to a User record. On the manger's HR profile, the custom field should be made true when added and False when manager is removed from user r...
Hi,currently it seems that only manager and mentor are able to see in Journey portal page all activities that are related to an onboarding journey, but the employee sees only those activities that are assigned to the employee self. How can I enable t...
Emails composing from cases of HR Agent Workspace to test email address are stuck in send/ready type and are not sending even after enabling email properties of outbound email configuration, enabling email sending and adding test email address.
Hi,I have created a flow through which when a hr case is created then a group approval should be triggered. Now this is working for me since I have admin role. When I am opening the HR case then under Approvers related list I can see all the approval...
Hi All, Is there any way to download knowledge article as pdf from the portal. Thanks in advance
Hi Everyone,i wish to limit the HR services based on the topic detail and topic category selected on the HR case creation form.i've added the topic detail and topic category field on the case creation configuration page (sn_hr_core_config_case_creati...
Hi All, I have observed that while transferring hr case in the legacy systems and transferring case in the new hr workspace the coe dropdown is visible . Is it possible to replicate the coe dropdown in the legacy systems from the new hr workspace.Tha...
I need to create the total no.of hr case for last 3 months in performance. Can anyone help me with this how it is possible to solve it.
I'm exploring the possibility of adding Time Card management as an HR Service. The Service would define a record producer that employees will submit their hours for the week and then Service would generate an approval for their manager on the case. ...
Hi all,I creae a record producers with 3 attached type variables, i need to control each of one's size less than 5MB with OnChange or OnSubmit.Should anybody know the script and show me example.Thank you very much.
how can we create a variables of drop down to select the multiple correct options in a record producers?
Hello All, Can any one please help me on below question. We have created one custom HR service and Record Producer. We have added some Service table field on HR service and started to create the HR cases from ESC and agent workspace. HR Service fiel...
