Hello dear community, I need help:
I am conducting various tests to see if I can integrate a Botpress chatbot into the ServiceNow portal page.
For this, I have created a chatbot (with Botpress) and then I created a widget, but for some reason, it is not working. I will place the widget here so you can see what I did:
Body HTML template:
<div class="chatbot-container">
<iframe src="https://mediafiles.botpress.cloud/c8f96e9a-e2b0-4da4-a2b4-87d8f5f52f3e/webchat/bot.html" frameborder="0" width="100%" height="500px"></iframe>
</div>
CSS:
.chatbot-container {
max-width: 600px;
margin: auto;
}
Server script:
(function() {
// Lógica específica del servidor si es necesaria, sin usar `document`
})();
Client controller:
api.controller=function() {
var c = this;
function loadScript(src, callback) {
var script = document.createElement('script');
script.src=src;
script.onload = callback;
document.head.appendChild(script);
}
c.onInit = function() {
console.log("Intentando cargar el chatbot de Botpress...");
loadScript("https://cdn.botpress.cloud/webchat/v1/inject.js", function() {
console.log("Script de Botpress cargado.");
loadScript("https://mediafiles.botpress.cloud/c8f96e9a-e2b0-4da4-a2b4-87d8f5f52f3e/webchat/config.js", function() {
console.log("Configuración de Botpress cargada.");
});
});
};
};
However, when integrating the widget I made into the portal, this happens:
The chatbot opens in another window and not in the same ServiceNow portal. Can someone help me solve this? Is it possible to integrate a Botpress chatbot into the ServiceNow portal? Does anyone have experience with this who can help me find a solution?
Thanks in advance
CHATBOT BOTPRESS:
