Close complete button in hr agent workspace

[sri vijaya]

Hi

i have a close complete button in hr agent workspace which is configured in sys_ux_form_action.LIST(attached screenshot), it is a declarative action type button but i have changed to UI action just because we need the UI action script(which we customized) to be acted upon this button like mandatory fields and display messages

so what risk can be involve in this changing from declarative action to ui action

will there any problem further

please help me to resolve the issue

[Rajesh Mushke]

Hi @sri vijaya,

Once refer the below blog post to understand about the declarative button and normal buttons.

Declarative Actions in ServiceNow: The COMPLETE Guide