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Resolved! Employee Center Implementation

I need a solid implementation plan for implementing Employee Center portal with departments such as HR, IT and Facilities.  Imagine if a customer is having service portal varied for IT and HR separately and how better to incorporate in having these s...

Vivekanandan by Tera Contributor
  • 1042 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to check if HR case has attachment

Our HR wanted to check if HR case has attachment. I created a field "u_has_attachment" on the table and a business rule to that uses function hasAttachment. However, this function is cannot be used on a scoped application. HI Support suggested we cre...

Pearl3 by Kilo Contributor
  • 2420 Views
  • 9 replies
  • 4 helpfuls

Resolved! How we can integrate ServiceNow with Workday.

Hi,    How we can integrate ServiceNow with Workday. We can create Onboarding request in ServiceNow and it should create some tasks in Workday.  ex -  1. Task1 - Workday team to create HR profile.  2. Task2 - Facilities team to assign desk or phone. ...

Resolved! I have to schedule CIS-HR Certification.

Hi All, I have to schedule CIS-HR certification for Tokyo release.I have gone through HR fundamentals and HR Implementation on demand course on NowLearning for Rome before a month. Can anyone please tell in Tokyo release what are new features came an...

Resolved! How to integrate HCM with ServiceNow.

Hi All, How to integrate HCM with ServiceNow using HRSD. When any User onboards to ServiceNow their profile should be created in HCM and then it should create in ServiceNow using HRSD. Can anyone please help me to perform this integration. Regards,Ni...

Resolved! Parent case closure based on HR Task closure

I have written a BR in hr task table  to close the parent case once the child HR tasks are getting closed. I have written the below script and instead of changing the state to Close Complete the parent case is getting moved to Awaiting Acceptance sta...

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Suvetha S by Tera Contributor
  • 1184 Views
  • 9 replies
  • 1 helpfuls