Company is not populating on HR Case creation page on HR Workspace

Manoj Kumar Nar
Tera Contributor

We have created case creation configuration for HR Workforce Administration, HR Talent Management tables and we have added Company(field on task table) field. It is visible when we are raising a request on backend (sn_hr_core_case_creation). When we are creating case on HR Workspace(case-creation-page), we are not able see company field for HR Workforce Administration but the same is visible on HR Talent Management. Can you tell what am I missing??

 

1 REPLY 1

Filipe Cruz
Kilo Sage
Kilo Sage

Hello @Manoj Kumar Nar ,

Can you share here how your Case Creation configuration is setup?
The case creation configuration is common to all the HR Services, how did you setup that only for those two COEs?

Best Regards,

Filipe Cruz