Connected Contect Redirecting to Wrong Page
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07-01-2024 05:39 AM
Hello, I am working on the employee center portal right now. Underneath my IT topic, I want to add "Knowledge" which links to the knowledge base page kb_home. I set this up via connected content, but it is redirecting me to the wrong page.
As you can see in the image, I am being redirected to whatever this is. I have tried logging out, clearing my cache, using quick links, and the result is always the same. I'm always brought to this incorrect page no matter what I try.
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07-01-2024 05:40 AM
I would like to add that clicking "knowledge" in the mega menu at the top works as expected - it's only the child topic of IT that always redirects me to the wrong page.
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07-01-2024 11:10 PM
It looks like you have a sub-topic page under IT called "Knowledge", rather than linking back to your "Knowledge" topic page.
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07-02-2024 01:53 PM
Hi @TylerRyan,
If you add any topics under IT topic and used connected connect for redirection, it will always redirects to the Taxonomy topic page which is the OOB behavior.
You need to set Quick link within 'Knowledge' topic to redirect it to specific page.
Hope this might be helpful.