HR case
Hi All, Is there any way to automate a hr case creation , such that when parent case is closed complete and user comments on the parent case then system should create a new case. Thanks in advance
Forum Posts
Resolved! OOB flow/Workflow that creating the sc_req and sc_req_item records when a catalog item is requested?
I have a Requirement to create as many RITM records as no of rows in MRV, but the OOB Flow/workflow is creating one more RITM record for the whole request. How can i prevent it / Is there any workaround for it?
Limits on number of forums and sub-forums allowed within an instance?
Hi there, I have a customer who was wondering if there were any limits on the number of forums (or sub-forums within a forum) that they can create? I haven't found any documentation mentioning a limit. Thanks for any response!
Evidence Management- File size limitation
Is there a limitation on the file size that can be attached as evidence via ARC.
New Contractor on boarding using ServiceNow to SaiPoint integration
Hi All,We are trying to automate the process of on boarding using ServiceNow to Sailpoint integration.Team suggested two options,Option 1: Add the new created user into the ServiceNow sys_user table where IDN will use an out of the box connector to r...
Hr task list and Hr case list all in one
Hello,I've been trying to get both HR Tasks and HR case in the same LIST on the Agent workspace. It's a tedious process to switch from one list to the other. Is this anything that can be achieved ? I haven't been able to create a custom list with bot...
Inputs given in WorkNotes is not visible in the activy stream, however it is seen in the listlayout
We have HR Cases created from a Table APIs. When a HR Case is created all the field values are populated and work notes is also updated parallelly. However the inputs given in the work notes is not seen in the activity stream, but the same is visible...
Resolved! Unable to access the rest message from UI Action.
I am unable to access the rest message from UI Action in walkup experience application. I have implemented the same scenario in incident it worked. I took reference of these videos: Integration Between Zoom Meeting & ServiceNowIntegration Between Zoo...
Resolved! Attachment variable is not attaching the attachment o the case.
Hi Community, I have Created a attachment variable on the record producer. Ant that task is submitted by the to-do task. i.e "Submit Catalog item". But when the attachment is added that attachment is not showing on the HR case. I have mapped the fi...
Agent Workspace for HR Case Management(Configurable Workspace)
Hi All, We are going to start with Configurable HR agent workspace . I need some inputs from you all . Whatever functionality we are using in Native view , all should be moved to configurable workspace . 1. What all we should take care of while movin...
I have created interactive filters in dashboard, report data is not showing correct
Hi All, Can anyone help me on below query. I have created the report for HR task table, hr service is new onboarding and state is closed complete added this report is dashboard, and created interactive filters are belowActivity set (day1 ,preempolym...
homepages and dashboards widget reportgetting Access to this content denied based on report_view ACL
homepages and dashboards widget reportgetting Access to this content denied based on report_view ACL in utah please help me guys.
Cannot Activate Human Resources Scoped App Data Migration
I installed Case and Knowledge Management which included the following: Predictive Intelligence Workbench HRSD Human Resources Scoped App: Data Migration Advanced Work Assignment for HRSD Human Resources Scoped App: Core Link GeneratorHuman Resources...
homepages and dashboards widget reports are Access to this content denied based on report_view ACLs
homepages and dashboards widget reports are Access to this content denied based on report_view ACLs covert tokyo to utah version please help me guys.
adding resolve button on service portal widget
I was getting the below error when i was written the below code in the widget.can anyone help me with this issue client script: function() { var c = this;c.uiAction = function(action) {c.data.action = action;c.server.update().then(function() {c.da...
