Create a workflow for HR Employee Relation Case

[Alberta]

Can anyone tell me how to create the workflow/Flow for HR Employee Relation Case?

[John Zhang1 · Accepted solution]

You need to create HR template (add workflow filed) and then attach HR template to HR Service of HR Employee Relation Case.

Please see the detail from the following links:

In an HR Service - Using Fulfillment Type of Workflow - Can't Select a Workflow

How / where are HR Case workflows triggered?

Please mark useful if my answer is useful.

[Community Alums]

HI @Alberta ,

You can follow this Product doc for steps : https://docs.servicenow.com/en-US/bundle/tokyo-employee-service-management/page/product/human-resour...

Also, to make a workflow work , refer to this : https://docs.servicenow.com/en-US/bundle/tokyo-employee-service-management/page/product/human-resour...