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Fetch variables from email body using Flow Designer

Hi All,I have email body like below from incoming mail to servicenow Hi Team,Please use below details to create an Hr caseRequester Name: Test11Request ID: 12343 I want to get this requester Name and put it in a description.I know this can be done li...

Narasimha10 by Tera Contributor
  • 347 Views
  • 1 replies
  • 0 helpfuls

Resolved! Form widget clears values after Save

(This was posted in the Developer forum as well, but thought I may have luck here.) I have duplicated the OOTB form widget and am using it to display case data on a custom page. I am using a custom table that is a child of HR Case and an HR Service b...

jcmings by Mega Sage
  • 1853 Views
  • 10 replies
  • 5 helpfuls

Resolved! Signing Date on HTML Document Templates

Hello, Is there a way within an HTML Document Template to add/map a signing date? I know this can be done on a PDF Document Template, but since what I'm generating is an offer letter there are dynamic field values and the ability to edit the document...

leahdany by Giga Guru
  • 1329 Views
  • 8 replies
  • 1 helpfuls

Email script cross scoping for email Notification?

anyone know or able to advise how to provide for cross-scoping in an email script? i have an email script and trying to glide query HR Profile from global (notification triggered by a catalog item, so triggered via RITM table) in the email script, a ...

Les1 by Tera Guru
  • 606 Views
  • 2 replies
  • 0 helpfuls

Resolved! Ui Action PDF Preview is not working , not generating the document

Hi Community, After San diago upgrade , Ui action "Pdf Preview" is not working. This is the code. function previewDocument(){var templateName = g_form.getValue('u_fulfillment_subtype');var file = g_form.getValue('number');var tableName = g_form.getTa...

Harsha1 by Tera Contributor
  • 1990 Views
  • 7 replies
  • 0 helpfuls

ServiceNow HRSD (Tutorial Article Part - 2)

Hello ServiceNow Family, I have already started a Article series on more compelling Module ServiceNow Human Resources.First Article Link :- Click Here    Lets begin from there :-   What are HR Skills? HR skills refer to specialized areas within HR fu...

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Resolved! list of hr services

I just need a list of HR Services, typically a standard list of service catered by an enterprise from all walks of an employee through the organization.

Inactivating HR Integrations - Best Practices

Is there any best practice regarding HR Integrations, if we are not using it.I have seen some Error Logs related to HR IntegrationsCan I inactivate all OOB HR integrations and HR Outbound Services if we are not using them now? One example of log - Ma...

Tips or Tools for HRSD

Hello Community! Our organization has implemented HRSD. I would like to facilitate a few Lunch n' Learns for our internal HR Partners to help them better understand the platform and share some tips and tools that will help them navigate the system an...

CLM by Tera Contributor
  • 666 Views
  • 5 replies
  • 0 helpfuls

SuccessFactors Spoke- action 'Employee Compensation Details'

We are using SuccessFactors Spoke to pull employees data from SuccessFactors to ServiceNow.Action ''Employee Compensation Details'' has "Person External ID" as input parameter.Which means that we have a call to SuccessFactors for each and every activ...

Nbruk by Tera Contributor
  • 320 Views
  • 1 replies
  • 0 helpfuls