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12-01-2023 08:00 AM
Hello,
I want 'assigned to' and 'assignment group' field to be editable only for following the groups if the HR case is assigned to them.
Group A
Group B
This is what I have but it's not working, Example.
Thank You!
Solved! Go to Solution.
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12-01-2023 12:49 PM
Also that ACL does does grant write access to all er writers, so - as stated previously - ALL OTHER ACLs already granting access MUST be disabled.
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12-01-2023 11:57 AM
You need to create another set of ACLs, one for write on assigned_to and one for write on assignment_group, this time for the special role and with condition Assignment group is.
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12-01-2023 12:01 PM
I did.
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12-01-2023 12:02 PM
So what is it that is not working?
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12-01-2023 12:15 PM
I don't know. I see this ACL that is on the same field. But it was created by the system.
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12-01-2023 12:48 PM
What do you mean you don't know what the problem is?
Is it that people who should not have access do?
Or that people who should have access don't?