Creating ACL to make editable only for specific groups

Andre Jones
Tera Expert

 

 

Hello,

 

I want 'assigned to' and 'assignment group' field to be editable only for following the groups if the HR case is assigned to them.

Group A 

Group B

 

This is what I have but it's not working, Example.

AndreJones_0-1701446423078.png

 

Thank You!

1 ACCEPTED SOLUTION

Also that ACL does does grant write access to all er writers, so - as stated previously - ALL OTHER ACLs already granting access MUST be disabled.

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21 REPLIES 21

You need to create another set of ACLs, one for write on assigned_to and one for write on assignment_group, this time for the special role and with condition Assignment group is.

I did.

AndreJones_0-1701460745826.pngAndreJones_1-1701460868039.png

 

 

So what is it that is not working?

I don't know. I see this ACL that is on the same field. But it was created by the system. 

AndreJones_0-1701461716381.png

 

What do you mean you don't know what the problem is?
Is it that people who should not have access do?

Or that people who should have access don't?