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Resolved! HR Cases

What is the role i should be giving to fulfiller groups that will be working HR cases?

samadam by Kilo Sage
  • 1465 Views
  • 4 replies
  • 3 helpfuls

How to auto-populate backend field

Hi guys! I have a field in my widget that I want to use to auto-populate a field on the back end of my HR Case.The field I want to auto-populate on the back end has the following characteristics:Dictionary info: sn_hr_core_case.watch_listTable: taskF...

Agent Workspace Notification

Hi Team, How we can configure workspace notification ? i.e As an Agent, I want to receive notifications within the Workspace, So that I can keep all my work within the Workspace view. Thanks,Manal Aquil

Manal  AQUIL by Tera Contributor
  • 432 Views
  • 1 replies
  • 0 helpfuls

Agent workspace

Hi All,In the agent workspace there is a bell icon for notifications , from where in servicenow can i configure the notifications for the bell icon.  

kali by Tera Contributor
  • 303 Views
  • 2 replies
  • 0 helpfuls

How to change header search bar location

We recently upgraded our portal and the search bar shifted to the right in the header. Where do I go to move the header location to align with the left side of the screen? 

cwillard by Tera Expert
  • 948 Views
  • 3 replies
  • 5 helpfuls