Hi Can someone please help me in setting up ribbons on Agent Workspace for HR Case Management(configurable). I tried using the steps we used in legacy workspace, but unsuccessful. If there is any document for ribbons on configurable workspace, please...
Hi Can someone help me in setting up queues based on the payroll country vale from HR profile table. Have written a script below, please let me know if I am missing at something. (function executeCondition(/* glide record */ current) { if ('intera...
Hi , please help me to change the logo of the workspace.
Hello experts,I am rendering a UI page in workspace using g_modal.showFrame.I am getting a 'Close' button in the pop-up by default, which I want to remove/hide.Any lead on how to achieve that? This is a simple line of code:function onClick() { var...
Has anyone had any luck reporting on the employee relations tables? With the Corrective Actions and the outcomes being on different tables, it is difficult to report on this. We have a database view but are seeing a lot of duplicates. Any suggestions...
Hello all, I was working on the notification body and i got one scenario where i need to attach the pdf document in the body of notification, so can i know how to attach the pdf in the email body of the notification through email scripts.
Hello all, • We’d like a UI Action (button) labeled ‘Reopen Case’• The UI Action should be only visible to Managers and ONLY when the Case State is ‘Closed Complete’, ‘Closed Incomplete’ or ‘Cancelled’• When used, the Employee Relations Case...
Is their way create record based on survey response.
We have a related list present on Agent workspace for HR Cases for specific HR service only, we want that this related list records should open in native view. Is there any way to achieve this requirement?
We have an issue with all our audiences created in Manager Hub scope (table: sn_cd_audience). When someone with role sn_cd.content_manager and/or sn_mh.content_manager try to apply these audiences on news articles they create with content publishing,...
Hi thereWe have a lifecycle event with 5 phases. One of the tasks in the final phase requires some rework as the task is assigned to only one person and we would like to add in a decision table to assign it to other people based on certain parameter...
Are there any impacts to portal if there were a name change to a Knowledge Base?
Hi,I have a scenario in which we are pulling the value of the connected content from backend and retrieving the values in a widget. These however are getting auto translated which we do not want. Is there a way by which we can stop this auto translat...
Hi Everyone,I wanted to add cards on the Configurable HR agent workspace landing page, there are 3 cards by default : i.e. SLA at risk, High Priority Cases, and All cases.I added new row in sn_hr_agent_card_config however doesnt appear under overview...
