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‎11-16-2022 06:58 AM
Hi All,
I have a issue with the load data, we are picking the csv file from a shared location. As per the raw file we are almost getting 16000 records. but when we check the import sets we can only see around 3000 records are picked and placed in the staging table. Was there any row limit? i have checked in the import export module and i couldnt find any limit there.
@Ankur Bawiskar could you please help on this.
Thanks in advance.
Solved! Go to Solution.
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‎11-18-2022 06:35 AM
so unless you replicate the issue in lower instance test/sub prod you cannot debug it
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎11-16-2022 07:11 AM
hello @trinadh2 this is because we have a limit for importing which is controlled by an system property called as com.glide.attachment.max_size
Max of 1GB data can be imported at a time This property restricts the overall size of the the attachment and applicable on all formats including XML,json etc.
The default value will be 1024 MB which is 1GB
Hope this helps
mark my answer correct if this helps you
Thanks
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‎11-16-2022 07:56 AM
Hi @Mohith Devatte ,
thank you for the response. I believe that this property is for the attachment. Would this be the same property for the files that is getting picked from a shared file.
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‎11-16-2022 07:49 PM
16000 is not that huge. it should work fine.
try loading it manually and verify
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎11-18-2022 06:22 AM
We tried loading the data in our dev instance and also we were able to execute the schedule job and it got picked manually/automatic. which is working fine in the dev instance. But we are seeing this issue in production instance even when we executed the shcedule job manually by clicking on execute now it is not picking up all the records.