Hi Satyam,
Thanks for reaching out to the community.
I've seen this issue before, and it could be caused by a few different factors:
Dashboard Deletion: Double-check if the dashboard might have been accidentally deleted. You can look for it in the pa_dashboards table (navigate to sys_db_object.list?sysparm_query=name=pa_dashboards).
Permissions: Even if you’re an admin, make sure that the roles required to view the dashboard are still assigned to your user. Also, check the “Restrict to roles” and “Groups” fields on the dashboard record.
Data Corruption or Misconfiguration: Sometimes, an invalid widget or a broken reference can prevent a dashboard from loading. Check the widgets associated with the dashboard in pa_dashboards and see if they are all valid.
Module Configuration: If the dashboard is accessed via a module, ensure the module is pointing to the correct dashboard sys_id.
To troubleshoot:
Query the pa_dashboards table directly to verify its existence.
Check the syslog and browser console for any error messages.
Test with another admin account or in an incognito window to rule out cache/session issues.
If the dashboard was deleted and you don’t have a backup, consider restoring it from a clone or using the instance’s Recovery options if available.
Let me know if you'd like help running specific queries or debugging further!
If my answer has helped with your question, please mark my answer as an accepted solution and give a thumbs up.
Best regards,
Tairone Alb.
