Dependent field

[kali]

Hi All,

On hrsd case form based on hr service the choices on a custom field should dynamically change. I used the depended fields functionality. But it is not working as expected , i used hr service sys id and hr service value in the depended field but it is not getting hidden . Thanks in advance.

[palanikumar]

Hi,

Dependency field works fine if both are Choice field. Can you please tell me the field type for both. If they both are reference then you can use reference qualifier

[Colleen]

Hello Palani

I have the same issue as Kali. I have set up a choice list on sn_hr_core_workforce_admin that is dependent on HR service.  I have specified the sys id of the HR service in the dependent value field of the choice entry.  

I have created a custom case creation service configuration record and added the choice list field to the case creation form.  However, when I try to create a new case using the create new case form the choice list is *not* filtered by the HR service selection.

The subject person and opened for fields on the create new case form do use the same reference qualifier as the fields on the sn_hr_core_case form.  Is it possible to get choice lists to use the dependent field defined in the table field definition?