@mlamin Since your flow is not triggering on the case creation on its own, there is a workaround to fix this issue which can be applied.
1. As a part of the first step, you can create a business rule on HR Core case table (sn_hr_core_case) and it should be onAfter Insert business rule. Add a condition where HR Service is <Your HR Service Name> this will make the business rule to trigger only when the HR Service is the Service where you would like to trigger the flow.
2. In step 2, before moving on to the Advanced tab, open the flow designer in a separate tab and open your flow.
3. Open the context menu and choose Create code snippet option.
Put this code in advanced tab of the business rule created in step 1.
Since you need to provide the current record as input in the flow, make the following changes in the script.
(function executeRule(current, previous /*null when async*/ ) {
// Add your code here
(function() {
try {
// Start Asynchronously: Uncomment to run in background.
// sn_fd.FlowAPI.getRunner().flow('sn_hr_core.sample_flow').inBackground().run();
// Execute Synchronously: Run in foreground.
var inputs = {};
inputs['current'] = current; // GlideRecord of table:
inputs['table_name'] = current.getTableName();
sn_fd.FlowAPI.getRunner().flow('sn_hr_core.sample_flow',inputs).inForeground().run();
} catch (ex) {
var message = ex.getMessage();
gs.error(message);
}
})();
})(current, previous);Make sure to replace flow name in the following line here it is mentioned as sample_flow
sn_fd.FlowAPI.getRunner().flow('sn_hr_core.sample_flow',inputs).inForeground().run();
Save the BR and create another case to see if the flow triggers.
Hope this helps.
