Doc Templates - esignature assigned to groups rather than individuals

[MaxPj]

Hello, 

we have the following requirement and are unsure if this is possible or how to achieve that. We are having a lot of contracts created on monthly base and a high number of HR people, creating and signing that contract. At the moment we print them out and sign them wet. For all contracts we need 2 signatures from HR. Now we want to use the build in ServiceNow esignature to reduce the manual workload. We are using the SN_Doc plugin and not the older HR Document templates. 

Our challenge: Rather than initiate the document task and send the ServiceNow esignature to an individual, we need to get this send to assignment groups, similar to a group approval. And whoever has capacity will grab the document and sign it.

So our process seems to be like:

• Contract Case is opened
• correct template is selected
• start the signature process.
  • Signature 1 goes to Group A, someone signs it
  • Signature 2 goes to Group B, someone signs it. 
  • Signature goes to external candidate for signature

Is this something we can achieve with HR Tasks rather than the Initiate Document Tasks feature, or is there a flow we could use for that? Thanks

[Dushyant Siroh]

Hello @MaxPj 

You can use Flow Designer in this case .

Kind Regards,

Dushyant Sirohi