Document template HR case parent update

svani
Tera Contributor

Hi All,

 

I have an issue while creating the document tasks for HR case.

Once the document task is creating it is not linking to HR case as parent as it is not hr task it is a document task how can link to HR case where task is created.

 

svani_0-1724308801480.png

Above doc task has been created from hr service and document template as a template selection on hr service configuration.

 

Please help if any one has any idea on it.

 

Thanks,

Svani

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@svani You can create a business rule which runs onBefore on document task table and sets the HR case as parent on it.

View solution in original post

3 REPLIES 3

Sandeep Rajput
Tera Patron
Tera Patron

@svani You can create a business rule which runs onBefore on document task table and sets the HR case as parent on it.

Hi @Sandeep Rajput ,

 

tried just now worked thank you.

 

@svani Please mark the response an accepted solution. Thanks