I am sending a new HR service request through the portal. A notification should be triggered to be sent to the user for whom it is opened for, for which I am using an OOB notification. But it is not getting triggered. The conditions used are "active"...
Hello all,I need to load the data to HR profile table in servicenow .For this I am using data load using transform map.Can someone let me know on the best practice if I should load the data first to user table and then to HR profile table as the data...
Hi Team, I have created a record producer in my project related to HRSD module. In my earlier projects I have created catalog items and workflows for it. I'm confused as to when do I use a workflow and when do I use a Lifecycle event? It looks like w...
I am working on an integration between Workday and ServiceNow (New York). I am using the pre-Madrid Workday integration config, but added v32.2, which was the latest version of the API on the Workday side as of when I started this effort. I updated t...
Hi, As an end user I need to remove org chart from profile page from HR4U portal. Can anyone please help me to achieve it. Regards, Nivedita
Hi,I need to pass some info message from script Include function and that message should be received in the virtual agent function scripting
Hi All, I have a requirement to create HR case for external candidate(pre-hire) for background check through Workday Integration before they join an organization. ServiceNow doesn't not have pre-hire records and external candidates won't be logging ...
Hi Everyone,I wish to share a report to the parent group HR so that all the child group members can see it, but i want the report to be editable only by a certain group among those child groups, rest all the other child groups hsould have read only a...
We are having attachment fields on employee form and hr case as well and both fields mapped to each other. so when ever uploading file to employee form task from portal , the attachment file should be copy to parent hr case after submitting the emplo...
I have a custom table called coverage templates and in that there are related lists of last months work order tasks, current month work order tasks, following month wots and all wots. I need an UI Action that will ask the user 'you would like to clos...
HRSD Forum, Some of the HR Services are not appearing in the drop down when I tried to create a new HR Case. I have checked all the HR Services which are not appearing are active.Any thoughts HR Service dropdown didn't show all the HR Services? Thank...
HiCurrently like when we submit the order guide, it lands to the requested items details page, but right now we have a new requirement , like when we submit the order guide, it should directly redirects to esc home page without showing the requested ...
Hi,I've been tasked with extracting some records from a legacy ServiceNow instance (excel export), the data the client wants to extract includes the comments and work notes fields. Ideally, I would like to use the singular "Comments and Work Notes" f...
Hi Team, I have to add new filter condition in below HR module in agent workspace. I did same for normal view but for agent workspace view I don't know how can we achieve this.I am trying to achieve it by below path. 1) navigate to - Agent Workspac...
Hi Team,How to change the below My request widget content as shown below to HR Case list view(2nd screenshot). When clicked on My requests, it should show 2nd screenshot HR Cases list view assigned to(DYNAMIC) me.Can someone please help? @Ankur Baw...
