Edit Reports on the dashboards on home page of HR Agent Configurable Workspace

Rkanodia
Tera Contributor

Hi 

I have to edit the reports associated with the dashboards which are there on home page of HR Agent Configurable workspace. Can someone help here:

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1 ACCEPTED SOLUTION

michaelj_sherid
ServiceNow Employee
ServiceNow Employee

@Rkanodia Here is a link to a blog where we walk through creating a new report on the landing page. As part of this you can see where you can select the Report Definition, or build one yourself based on your use cases.

 

If my answer has helped with your question, please mark my answer as an accepted solution and give a thumbs up.

Regards,

Mike

 

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7 REPLIES 7

Hi @michaelj_sherid 

I was able to change the reports on the landing page of workspace. Though I have one more question, The filters that I added in the reports on left boxes, how can I implement the same thing on the "Carousel" container.

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Hi Mike,

So, for example, if I want to change the query for the My team's open cases count on the landing page to include Suspended cases, I have to create a duplicate of the whole landing page to do it?  That seems like a lot.

Thanks,

Dylan

Duplicating a page is a one-click action. So that's not a lot. And you don't have to do it, but on any given update/upgrade of the platform, you will run into skipped changes because of this change you made to the page. So any new functionality will be skipped because of that. It's just a matter of when you want to spend the time: now, with one button and an adjustment to the data visualization, or witch every patch/upgrade in the future, figuring out what you need to do.


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Mark