I have created a variable in record producer (single line text) and it was mapped to short description field in the backend. But the values in the variables are not showing in the backend case form. What should I do to achieve this
Hi, I have many flows (run as system admin) who worked (for tables and records in hr scope) but my client has removed the sn_hr_core.admin role from the admin role, and now my flow don't work when there is an activity in my flow who needs to access ...
Hi,We've added an attachments related list to the case forms in HR Agent Workspace (San Diego, not the new configurable workspace) and need to remove the New button:The related list is needed to allow agents to edit the custom View field but New butt...
Hi All, One of the user had created a HR Case from the navigator using "Create a New Case" module and entered all the necessary information on the required fields. After the case has been created it was stuck at "Awaiting Approval" state. No workflow...
Anyone know how we can enable all the COEs. I don't see the tables installed for Ethics & Investigations Cases
How to get the sys_id of the current HR case from a HR task using Catalog client script? Pls advise!
Hi all,I would like to use this forum to get personal experiences and opinions from you guys, no docs links or anything else 1. what do you think is the importance of HR Service?- I would say it is the core and the main component of the HRSD module ...
In dev instance the contextual slide bar icons not appearing to hr task in "Agent workspace for hr case management"but in sandbox instance it working fine. so, i compared the plugin versions and instance versions in both instances but both are same. ...
Hello, I am from a Recruiting background with Recruiting ERP (Workday) implementation experiance as functional consultnt. I would like to become an implementation expert by getting trained and certified in Servicenow HRSD module. May i request how t...
I trying to create a COE security policy that applies to sn_hr_core_case table in my PDI but it is not working. But for Employee Relations Case [sn_hr_er_case] it worked. So I want to know if this feature is applied to the sn_hr_core_case table. Than...
Hi, We are having Task table to which HR Case Table extends and all COE's extends HR Case Table. Can you please confirm that Task table is Global application and HR Case table is Scoped application, how HR Case Table is extending Task table. Regard...
Hello, I need your help because I have to avoid to create unnecessary HR profile not to breach my company's license counts. This is the situation.We employee login to the servicenow service portal and then click an icon to move on to the employee se...
Hi, We have requirement where in there are 30+ variables added to case form using the record producer. These variables are hidden on the service portal and are visible to the user on the native UI after the case is created from the service portal. On...
As part of our pre-implementation testing of Tokyo we noticed that record producers and knowledge articles on our employee service center now have a little heart icon that you can click to mark the RP or Knarticle as a favorite. We don't see that an...
Hi, Can we create new COE in HRSD. If customer ask to create new COE in system. Can we create and will it be good approach. What we can do instead of creating new COE in system. Can anyone please help me to achieve it. Regards, Nivedita
