Workflow
Whenever I checkout a workflow, the workflow is presented in both the checked out and published lists as published=false and published=true respectively. Why is that workflow is in both lists?
Forum Posts
I need to display tasks in a particular order in portal
Hi, am creating 7tasks from the workflow using hr service and when I create a case using lifecycle event the tasks are not displayed in order in frontend.But in backend its showing order.Any suggestions please
Request multiple HR catalog items together
I have 3 HR items (A, B, C) each with its own HR service, variables, approvals and tasks. I have another item X, which in turn has its own variables, approval, tasks. Depending on one of X's question choices, I want to allow users to either request X...
Resolved! Workflow does not being false
Whenever I checkout a workflow, the workflow is presented in both the checked out and published lists as published=false and published=true respectively. Why is that workflow is in both lists?
Problem sending attachments with Email Notifications
Hello, We have an issue sending out attachments with an email notification within our Pre-Boarding LifeCycle Event Case. I have tried 3 of the following ways to accomplish sending out attachments with the Notification. Attached the attachments to th...
@mention is not working in HR Agent Workspace
@mention is not working in HR Agent Workspace
Resolved! How to stop autoplay of videos in Video carousal(CD).
Hello I am using video carousel(CD) in ESC Portal. I am able to add videos from YouTube through link. But i need to upload some local MP4 videos which will not present in youtube, So i added videos to the (db_video) table and giving /video name in l...
Automation to select background screening package
We have multiple background screening providers each with different packages depending on the location and attributes of our onboarding employee. I saw in the documentation we could set a default package. Can we contextualize the package field to def...
If user VIP then only that field should be visible on HR agent
If user VIP then only that field should be visible on HR agent form .If user is Non VIP ,then field should be hide not visible.
Not able to switch the Application scope to Human Resources: Core
Hi I am not able to switch to Human Resources: Core application scope in my PDI . Any help would be appreciated . Thanks,Charutha
Resolved! when we try to send mail to benefits incident is created
When we try to send an email from benefits, a benefits case and an incident are created.I checked the incident inbound email action.could you please let me why its creating incident aswell.
how to use PKCE in Application Registrie
Now I am integrating ServiceNow and DocuSign, and I checked Require Proof Key for Code Exchange (PKCE) in DocuSign.Knowing that I checked Public Client in the Application Registries of SN, and then selected S256 of Code challenge method, but when cli...
If opened for is VIP then only that field should be visible on At a Glance .
Can someone please help meon below query. I have written UI policy for HR agent workspace If opened for is VIP then only that field should be visible, If opened for is Non VIP ,then field should be hide not visible, It is working as expected. Could...
Close complete button not changing state to awaiting acceptance in HR Agent Workspace
Hi, we have upgraded to UTAH in our DEV environment and are configuring HR agent workspace. All our HR services are set to manual and buttons were available in the form view outside of the workspace, which agents use to move cases through different...
how to show general case hr services to particular group
we have create hr services for general case and we need to show only particular group.we wrote query business rule but its not working could you please help me to achieve this
