Email Digest Notification Issue

nikhitha24
Tera Guru

Hi Team,

 

Please help on the below query,

I created one notification and i am trying to test email digest notification.

I have checked the allow digest check box, in the notification preferences i have added email digest interval as one hour

But i didn't get any notification for this.

Please help me on this how we can achieve email digest notification.

Please refer the below screenshot

nikhitha24_0-1696582437692.png

 

10 REPLIES 10

Peter Bodelier
Giga Sage

Hi @nikhitha24 

 

Have you enabled the digest?

 

The email recipients identified in the Who will receive tab will receive the digest after they enable the digest in their notification preferences. If the user is not a designated recipient for the notification, a digest is not generated even though the user may have the digest enabled for a notification. In this case, the user receives the actual notifications when they are generated.


Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

Hi @Peter Bodelier 

 

I have enabled the email digest, but still not receiving the notifications,

could you please me on this

Just to make sure, 

 

You are receiving other notifications?


Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

Yes,